







FREQUENTLY ASKED QUESTIONS
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days processing time for your order to ship out.
Tracking numbers will be provided automatically after your order has been shipped. If you don't have a tracking number after 5 days please email us.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money-back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. Once we have received the product we will refund the full amount of your original purchase. Please include a name and order number on the returned parcels.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.