Where can I buy the Products?
Our Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.
Which currency will I be charged in?
Our all orders processes in GBP. While the content of the cart is displayed in several currencies, you will checkout using GBP at the most current exchange rate.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Where do you ship from?
We ship from our partnered warehouses & factories located in United Kingdom. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
How long will it take to receive a tracking number?
All orders placed before 5 pm on a weekday are processed within the next 3-5 working days. You will recieve a tracking number once the order has been dispatched.
Please allow an additional 5 working days for the order to be delivered.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
What is your return policy?
We offer a 14 day money back guarantee. If you are not 100% satisfied with your purchase simply contact us here within 14 days of delivery of your item and we will gladly walk you through returning your order to us for a refund.
There is a problem with my order. What do I do?
Please contact us here and we will work to correct the problem as soon as possible.
All pre-ordered items can take 10-15 working days to be processed. We will aim to deliver as soon as possible however we cannot guarantee a delivery date due to our pre-order products being custom made.
Next Day Delivery
We are able to accommodate next day delivery upon request. Please contact us either via email, our website contact form or Instagram direct message to request this before placing your order.
All International Orders (Orders Outside the UK) are subject to additional shipping charges and will require longer shipping times. Please allow 5-10 working days for orders to be delivered, depending on which country that you live in. You won't have to pay any duties or taxes on international orders